Terms of service

Terms of Service

Effective Date: 30 June 2026

Overview

This website (the "Site") is operated by Tailored Beverage Company Pty Ltd (ABN 25 623 095 634), trading as Melbourne Martini ("Melbourne Martini", "we", "us" or "our"). We hold Victorian Remote Seller's Liquor Licence No. 36311475 and sell packaged liquor online under that licence.

Throughout the Site, the terms "we", "us" and "our" refer to Tailored Beverage Company Pty Ltd. We offer this Site, including all information, tools and services available from it, to you, the user, conditioned on your acceptance of all terms, conditions, policies and notices stated here.

By visiting the Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service (the "Terms"), including the additional terms, conditions and policies referenced here and/or available by hyperlink (including our Returns & Refunds Policy, Shipping Policy and Privacy Policy). Please read these Terms carefully before accessing or using the Site. If you do not agree to all of these Terms, you may not access the Site or use any service.

We may update, change or replace any part of these Terms by posting updates to the Site. It is your responsibility to check this page periodically. Your continued use of the Site after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products to you.

Section 1 — Online Store Terms

You must be at least 18 years of age to purchase alcohol or place an order through the Site. By placing an order, you confirm that you are at least 18 years old and are legally permitted to purchase and consume alcohol.

It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. We may require valid proof of age at the time of purchase and on delivery, and may refuse or cancel any order or delivery where age cannot be verified, where the recipient appears to be under 18, or where the recipient appears to be intoxicated.

You may not use our products for any unlawful purpose, nor may you, in using the Service, breach any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses or code of a destructive nature. A breach of any of these Terms will result in immediate termination of your access to the Service.

Section 2 — General Conditions

We reserve the right to refuse service to anyone, for any lawful reason, at any time.

You understand that your content (excluding payment card information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to the technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, or access to the Service, without our express written permission. Headings are for convenience only and do not affect these Terms.

Section 3 — Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on the Site is not accurate, complete or current. Material on the Site is provided for general information only and should not be relied upon as the sole basis for decisions without consulting more accurate or complete sources. Any reliance on the material is at your own risk. We may modify the contents of the Site at any time but are under no obligation to update any information.

Section 4 — Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. To the extent permitted by law, we are not liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Section 5 — Products and Services

Certain products may be available exclusively online and may have limited quantities. These products are subject to return or exchange only in accordance with our Returns & Refunds Policy. We have made every effort to display the colours and images of our products accurately, but we cannot guarantee that your device's display will be accurate.

We reserve the right (but are not obligated) to limit the sale of our products to any person, geographic region or jurisdiction, and to limit the quantities of any products we offer. All product descriptions and pricing are subject to change at any time without notice. We do not warrant that the quality of any products will meet your expectations.

Section 6 — Sale and Supply of Alcohol

(a) Liquor sold through the Site is supplied by Tailored Beverage Company Pty Ltd under Remote Seller's Liquor Licence No. 36311475. When you place an order, you are making an offer to purchase, which we may accept or decline. We may decline or cancel an order, including where stock is unavailable, where there is a pricing or product error, where age or identity cannot be verified, or where supply would breach our liquor licensing obligations or any law.

(b) Prices are displayed in Australian dollars and include GST unless otherwise stated. Where a pricing or product error affects your order, we will contact you, and you may choose to proceed at the correct price or cancel that item for a full refund.

(c) Purchase limits. Under our licence, the quantity of liquor we may supply is limited, per transaction, per person, per day, to one of the following: a maximum of 240 × 200ml containers of pre-mixed spirits; or 120 × 250ml containers of wine; or 12 × 700ml containers of spirits; or a combination of up to 120 × 200ml containers of spirits, 60 × 250ml containers of wine and 6 × 700ml containers of spirits.

(d) Delivery. Liquor must be delivered to a person aged 18 years or over, who may be required to provide evidence of age. Alcohol cannot be left unattended at unoccupied premises on the same day an order is received. Delivery is available only during the hours permitted by our licence: between 9am and 11pm on any day other than Sunday, Good Friday, ANZAC Day or Christmas Day; between 10am and 11pm on Sunday; and between 12 noon and 11pm on ANZAC Day. No deliveries are made on Christmas Day or Good Friday. Full delivery terms are set out in our Shipping Policy, which forms part of these Terms.

(e) Returns, refunds and replacements are handled in accordance with our Returns & Refunds Policy and your rights under the Australian Consumer Law.

Section 7 — Liquor Licensing Notice

Liquor on this Site is sold by Tailored Beverage Company Pty Ltd, trading as Melbourne Martini, 1 Wurundjeri Drive, Epping VIC 3076.

Liquor Licence No: 36311475 (Victorian Remote Seller's Licence).

WARNING: Under the Liquor Control Reform Act 1998, it is an offence:

  • to supply alcohol to a person under the age of 18 years (Penalty exceeds $17,000); and
  • for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $700).

Section 8 — Accuracy of Billing and Account Information

We reserve the right to refuse any order you place. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order, including orders placed under the same customer account, payment card, or billing/shipping address. If we change or cancel an order, we may attempt to notify you using the email, billing address or phone number provided at the time of order.

You agree to provide current, complete and accurate purchase and account information for all purchases, and to promptly update your account information so that we can complete your transactions and contact you as needed.

Section 9 — Optional Tools

We may provide access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available" without warranties of any kind, and that your use of them is entirely at your own risk and discretion. Any new features added in future are also subject to these Terms.

Section 10 — Third-Party Links

The Site may include content, products or links from third parties, including our retail partners. Third-party links may direct you to sites that are not affiliated with us. We are not responsible for the content, accuracy, policies or practices of third-party sites, and are not liable for any harm or damages related to transactions with them. Please review their terms before engaging with them.

Section 11 — User Comments, Feedback and Other Submissions

If you send us creative ideas, suggestions, proposals or other materials ("comments"), whether at our request or not, you agree that we may edit, copy, publish, distribute and otherwise use them in any medium without restriction. We are under no obligation to keep comments confidential, to pay compensation for them, or to respond to them. You agree your comments will not violate any third party's rights, will not be unlawful, abusive or obscene, and will not contain malware. You are solely responsible for the accuracy of your comments.

Section 12 — Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

Section 13 — Errors, Inaccuracies and Omissions

Occasionally there may be information on the Site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We reserve the right to correct any such errors and to change or update information, or cancel orders, if any information is inaccurate, at any time without prior notice (including after you have submitted your order). We undertake no obligation to update information except as required by law.

Section 14 — Prohibited Uses

You are prohibited from using the Site or its content: for any unlawful purpose; to solicit unlawful acts; to breach any laws or regulations; to infringe our or others' intellectual property rights; to harass, abuse, defame, or discriminate against anyone; to submit false or misleading information; to upload viruses or malicious code; to collect or track the personal information of others; to spam, phish, spider, crawl or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Site. We may terminate your use of the Service for breaching any prohibited use.

Section 15 — Your Rights Under the Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law or any other law that cannot lawfully be excluded. Where our liability for a failure to comply with a consumer guarantee cannot be excluded but can be limited, our liability is limited (at our option) to resupplying the goods or paying the cost of resupplying them. The disclaimers and limitations in Section 16 apply subject to this Section 15.

Section 16 — Disclaimer of Warranties; Limitation of Liability

To the maximum extent permitted by law and subject to Section 15, we do not guarantee that your use of the Service will be uninterrupted, timely, secure or error-free, and the Service and all products delivered through it are provided "as is" and "as available" without warranties of any kind except as expressly stated by us.

To the maximum extent permitted by law and subject to Section 15, Melbourne Martini and its directors, officers, employees, affiliates, agents, contractors and suppliers will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind (including lost profits, lost revenue, lost data or replacement costs) arising from your use of the Service or any product procured through it.

Section 17 — Indemnification

You agree to indemnify and hold harmless Tailored Beverage Company Pty Ltd and its directors, officers, employees and agents from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Section 18 — Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision is severable and does not affect the validity and enforceability of the remaining provisions.

Section 19 — Termination

These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by ceasing to use the Site. We may terminate them at any time if we suspect you have failed to comply with any term, in which case you remain liable for amounts owing up to the date of termination.

Section 20 — Entire Agreement

These Terms, together with our Returns & Refunds Policy, Shipping Policy and Privacy Policy, constitute the entire agreement between you and us regarding your use of the Site and supersede any prior agreements.

Section 21 — Governing Law

These Terms are governed by the laws of Victoria, Australia. You and we submit to the exclusive jurisdiction of the courts of Victoria.

Section 22 — Changes to These Terms

You can review the most current version of these Terms at any time on this page. We reserve the right to update or change these Terms by posting updates to the Site. Your continued use of the Site after changes are posted means you accept those changes.

Section 23 — Contact Information

Questions about these Terms can be sent to us at hello@melbournemartini.com.au.

Tailored Beverage Company Pty Ltd, trading as Melbourne Martini 1 Wurundjeri Drive, Epping VIC 3076